With the increasing development of the knowledge economy worldwide, all countries in the world including China pay more attention to promoting scientific and technological innovation, so as to cultivate the national core competitiveness and realized economic sustainability.

Innovation is also the internal gene of ePathChina’s development. Since the beginning, ePathChina.com (www.epathchina.com) has not been copying the overseas existing mode, but has been making great efforts to found its special New Generation B2C mode to serve small business persons, such as eBay sellers, distributors, store owners, retailers and etc.

Good credit, fast delivery, super quality are the component parts of the success of ePathChina Ltd. (www.epathchina.com). ePathChina has done a series of work to establish a brand-new business environment with “good credit, super quality, fast delivery”.

In the field of quality, ePathChina has set up a special team to carry out the research in electronics market. After purchasing these products directly from partner manufacturers, professional quality inspector of ePathChina start to test all the functions in order to ensure its super quality when arriving to customers.

In the aspect of fast delivery, ePathChina has cooperated with many excellent logistics companies, including DHL, UPS and EMS for customers to choose. When delivery method has been confirmed, ePathChina make the delivery going immediately. If something unuausl happened in the way they will know first because every order is followed by technical clerk.

In terms of good credit, ePathChina has made meticulous work. In addition to those daily carefully dealing with deals from clients, ePathChina also makes many innovations such as Level-up Policy to encourage its buyers. When products are not satisfied by customers, they can return them back, then ePathChina can exchange, repair or even refund.

ePathChina’s innovative achievement has gained the global recognization. With these detailed work, ePathChina has accumulated lots good reputation in foreign buyers. Although established in 2007, ePathChina have served more than 15,000 worldwide customers as their high quality considerate service and electronic products.

About ePathChina.com

ePathChina Limited (www.epathchina.com) is a China based company and whose business office locates in Shenzhen of China (right next to Hong Kong), the global manufacturer and sourcing center of electronic products. ePathChina works for serving all business persons, such as ebay sellers, distributors, store owners, retailers, drop shippers and small wholesalers with high quality goods at a competitive price. Abiding by the principle of “Super Quality, Satisfactory Services”, ePathChina are striving hard to make win-win situation for its customers.

By: Steven Jobs

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Every business, whether it has a core IT function or deliverable or not seeks to achieve and strengthen their own market differentiator. But how do we create the behaviour that will ensure that we truly achieve what we believe we can?

It follows that every business, especially in the current climate, needs to innovate. Do you rely on the Developers, the analysts or the Directors to be creative? No – it should be a core behaviour right through your business – however big, or however small it is.

So how do we get our people ‘unleashed’ in this area?

Thinking – Challenge the norm – Innovate

There is a school of thought that says that creativity, something most people regard as a talent you either have or you don’t, is actually a skill like any other. It can be trained in the same way as you condition the brain to excel in any other skill. So if you can train IT skills, you can train creative thinking?

The key ingredient in getting people to innovate and be creative is to take away the barriers that naturally prevent it in a normal business environment. For example, you might expect the following thought process in almost any business.

1. Why should I try to be creative? I might fail. I will have to persuade others to get on side. Better that I just keep my head down.

2. Things are going ok, why change it? And if things get bad, then no one will want my crazy ideas with all their uncertainties. Better I keep my head down.

3. If I go public on that idea I had, it might not be 100%. Better I keep my head down.

4. The only great ideas get backed up by fact and logic in the end, so logic should come up with the good ideas – where’s the need for me to be creative? Better I keep my head down.

Great ideas don’t come from the sky in a flash of creative genius, they come from the confidence to challenge the norm – with the authority of knowledge and experience.

So what’s the short answer?

Have the confidence to be creative yourself and have the confidence to allow your people to be creative.

Confidence is the key.   Successful innovation comes when people have the confidence to challenge, the confidence to know from experience that new ideas are possible and better ways can be found.

The norm is most people do what you want them to do – what they think they are paid to do.  The minority, a few rebels, don’t.   It is expected that the challenge to the norm will come from the rebels, so the rest, the majority, don’t challenge by nature.

Make creativity and challenge a norm in your team, not the sole jurisdiction of the rebels.   Make it an expectation of behaviour – finish every team meeting with an opportunity to air new ideas.   Give your team the confidence to have them.   Most importantly, expect your team to have them.   If they do not, then the job is not being done – that is a shortfall in performance.

Eventually you get a new ‘norm’ – the Creative, innovative business or team you have set out to create



By: Grant

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As companies and organizations pursue innovation to transform themselves from what they currently are or offer, to what they want to become or provide the marketplace, accountability is the rudder that steers pursuits and prevents a wandering, directionless ship.

Wikipedia defines “Accountability” as part responsibility and answerability, liability and enforcement, blameworthiness and consequences. “Accountability is defined as ‘A is accountable to B when A is obliged to inform B about A’s (past or future) actions and decisions, to justify them, and to suffer punishment in the case of eventual misconduct.”

Whether an independent endeavor or one pursued with the counsel of an Innovation Coach or consultant, accountability within a team is like the principle that guides a group of mountaineers. Each member is tethered to the same length of climbing rope. Each climber lends stability and confidence to the next. But slippage jeopardizes the entire team. One member slips, and while the team is there to catch and recover, the group nonetheless becomes vulnerable.

Accountability is owning up to what’s yours – earning kudos when things go right, and shouldering the blame when things go wrong. For the organization in pursuit of innovation, no component is more critical than the trust borne of accountability. It’s team members holding to deadlines, having your back, or adhering to schedules so the team can advance as a whole.

How should your organization infuse the concept of responsible accountability throughout the enterprise? The following methods can be highly effective at inculcating a culture of Innovation Accountability in an organization…

-          Give Them Enough Rope To… Allow team members decide “how” projects or tasks will get done. Should they get off track, guide them back.

-          It’s Expected: From the start, tell team members what their responsibilities are.

-          We Know that You Know the Answers: Don’t create organizational co-dependency. Step back. Let your people come up with the solutions.

-          Tread Lightly on the Gas Pedal: Once the initial role of providing direction and support is over, build your team’s confidence by backing out of the situation.

-          Skinner Was Right: Positive reinforcement works. When your team, or a team member, does well, lavish praise.

For more tips, visit Robert’s Rules of Innovation’s Accountability page  and click on “Tips“.

In a corporate environment, each team member must feel a responsibility to deliver, to be held accountable, to make good on expectations. This level of accountability is about culture. It’s about buy in. It’s about people knowing their roles, and the limitless possibilities – and positive personal rewards – of jobs performed in an organization guided by the rudder of accountability.

Robert Brands is Author of “Robert’s Rules of Innovation” by Wiley Spring, 2010

www.robertsrulesofinnovation.com

By: Robert F. Brands

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